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Always Eager to be of Assistance! |
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Frequently Asked Questions |

Our Sales and Support team are around 24-7 to answer your
questions. Just email us on one of the addresses below and we will be happy to be
of assistance. We are also always pleased to hear your comments and suggestions
so please feel free to drop us a line and tell us what you think of the product. |
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Why do I get the message ‘failed to connect’ on my pda? You get
this error when you are not connected properly to the desktop PC. If you are using
Microsoft AvtiveSync to synchronise with the device, then check that ActiveSync
is working properly and has turned green. If you want to connect from the device
then you need to know the hostname of the PC you are connecting from. If you do
not know this then simply connect from the PC at least once. For Symbian UIQ devices
you can only connect from the device. MAKE SURE THAT YOUR DEVICE IS PROPERLY CONNECTED
TO YOUR DESKTOP COMPUTER WITH YOUR DEVICE MANAGER SOFTWARE I.E. ACTIVESYNC OR PC
SUITE. It is also important that firewalls are informed not to block the software
when asked or prompted. |
Thank you for you support!
PDA Controller Team |
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Does PDA Controller work with Palm devices? For the time being
the answer to that question is ‘unfortunately no’.
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E-mail: support@pdacontroller.com
Tel: +356 79636531 or
+44 (0) 7875634580 |
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Does PDA Controller work on Mac? For the time being the answer
to that question is ‘unfortunately no’. |
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How many copies of PDA Controller am I allowed to install? Unlike
other similar software providers our licensing gives you the right to install PDA
Controller on two separate machines free of charge.
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We offer support in the following languages: |
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